Refund policy
Refund Policy
At Kourts Royale, we strive to provide the highest quality vintage eyewear. Please read our refund policy carefully before making a purchase.
1. General Return Policy To maintain the exclusivity of our collections and due to the nature of our products, we do not allow returns or exchanges for change of mind or personal preference. All sales are final.
2. Defective or Damaged Products Your satisfaction is our priority. If the product you received is defective, damaged, or has a manufacturing deficit, we will process a full refund for you immediately.
3. How to Claim a Refund for Deficits If you believe your product is defective, please contact us at [Your Email Here] within 7 days of delivery with:
Your order number.
Clear photos or a video showing the specific deficit or damage.
Once verified, we will issue a full refund to your original payment method. No need to ship the defective item back to us.
4. Non-Refundable Items Please note that slight variations in color due to screen settings or minor packaging wear during international transit are not considered manufacturing deficits.